Shipping Policy
Last updated: 25 March 2026
Shipping rates
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Express Same-Day Delivery (via Lalamove) | Delivered today — KL, Selangor & Putrajaya only (order before 9:00 PM) | MYR 15.00 |
| Free Free Standard Shipping | 1–3 business days (all Peninsular Malaysia) | FREE |
| Regional East Malaysia Shipping | 3–5 business days (Sabah, Sarawak, Labuan) | MYR 15.00 |
- We offer three shipping options across Malaysia (GMT+08:00 Kuala Lumpur). Orders are processed daily (Mon–Sun) with a cutoff time of 9:00 PM.
- Same-Day Delivery: Available in KL, Selangor, and Putrajaya only. Delivered the same day for orders placed before 9:00 PM. Flat rate MYR 15.00.
- Free Standard Shipping: Delivery within 1–3 business days to Peninsular Malaysia.
- East Malaysia Shipping: Delivery within 3–5 business days to Sabah, Sarawak, and Labuan. Flat rate MYR 15.00.
Order processing
| Detail | Information |
|---|---|
| Country | Malaysia |
| Timezone | (GMT+08:00) Malaysia Time (Kuala Lumpur) |
| Order cutoff | 9:00 PM MYT |
| Handling time | Same day if ordered before 9:00 PM, next business day after 9:00 PM |
| Fulfilled days | Monday – Sunday |
| Shipped days | Monday – Sunday |
| Currency | MYR |
Same-Day Delivery
- Available in KL, Selangor, and Putrajaya only. Orders placed before 9:00 PM (GMT+08:00 Kuala Lumpur) are delivered the same day.
- Processing and delivery are available daily (Mon–Sun). Flat rate MYR 15.00. No minimum order required.
Free Standard Shipping
- Available across Peninsular Malaysia. Orders placed before 9:00 PM (GMT+08:00 Kuala Lumpur) are processed the same day.
- Delivery takes 1–3 business days. Processing is available daily (Mon–Sun).
East Malaysia Shipping
- Available for East Malaysia. Orders placed before 9:00 PM (GMT+08:00 Kuala Lumpur) are processed the same day.
- Delivery takes 3–5 business days. Processing is available daily (Mon–Sun). Flat rate MYR 15.00.
Delivery partners
| Courier | Service type | Coverage |
|---|---|---|
| Pos Laju | Standard | Nationwide |
| J&T Express | Standard | Nationwide |
| Ninja Van | Standard | Nationwide |
| Lalamove | Same-Day Delivery | Malaysia |
Packaging
| Feature | Description |
|---|---|
| Bubble wrap | Each bottle individually wrapped |
| Outer box | Reinforced packaging for fragile items |
| Labelling | Fragile handling labels applied |
| Privacy | Discreet packaging, no external product branding |
Delivery attempts
| Attempt | Action | Timeframe |
|---|---|---|
| 1 | Delivery to specified address | During business hours |
| 2 | Re-attempt if recipient unavailable | Next day |
| 3 | Package held at local depot for collection | 3 days |
| - | Returned to Wangi World Trading if uncollected | After 3 days at depot |
Tracking your order
| Notification | Channel |
|---|---|
| Order confirmation | |
| Tracking number | Email + SMS |
| Delivery updates | Real-time tracking link |
| Delivery confirmation | Email + SMS |
Important notes
- Delivery times are estimates and may vary due to courier operations, weather, or peak seasons.
- PO Box addresses are not accepted for fragrance deliveries.
- Adult signature (18+) may be required for high-value orders.
- Accurate delivery address is required. Customer is responsible for return shipping if package is undeliverable due to incorrect address.
Questions about shipping?
| Support@wangiworld.com | |
| Phone | +601128001944 |
| Hours | Monday - Sunday, 9:00 AM - 9:00 PM MYT |